1Acceptance of Terms

By accessing or using Naqla AI Bot ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

These Terms apply to all users who connect a Facebook Page, Instagram account, or WhatsApp Business number to the Service.

2Description of Service

Naqla AI Bot is an AI-powered auto-reply platform that integrates with Meta's official APIs to automate customer messaging on:

The Service uses artificial intelligence to generate responses on behalf of the connected business pages.

3Meta Platform Compliance

The Service operates in full compliance with Meta's platform policies, including:

Users must only use the Service to send messages that comply with Meta's Messaging Guidelines. Spam, harassment, or deceptive messaging is strictly prohibited.

4User Responsibilities

By using the Service, you agree to:

5Data Usage & Privacy

We collect and process only the data necessary to operate the Service, including message content exchanged through connected pages and usage analytics.

We do not sell your data or your customers' data to third parties.

For full details on how we handle data, please review our Privacy Policy.

6Prohibited Uses

You may not use the Service to:

7Intellectual Property

All software, algorithms, and content provided as part of the Service are the intellectual property of Ashraf Ali El-Sayed Ahmed Hassan. You may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written permission.

8Service Availability & Modifications

We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice.

We may update these Terms from time to time. Continued use of the Service after any changes constitutes your acceptance of the new Terms.

9Limitation of Liability

To the fullest extent permitted by law, Ashraf Ali El-Sayed Ahmed Hassan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or damages resulting from Meta platform changes or API restrictions.

10Termination

We reserve the right to suspend or terminate access to the Service for any user who violates these Terms, Meta's policies, or applicable law — without prior notice.

You may terminate your use of the Service at any time by disconnecting your pages and contacting us to delete your data.

11Governing Law

These Terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be subject to the exclusive jurisdiction of Egyptian courts.

12Contact Us

If you have any questions about these Terms, please contact us: