💬
—
Conversations handled (30d)
🔥
—
Hot leads — ready to buy
🛒
—
Converted / booked
🌙
—
After-hours replies (30d)
⏱️
—
Avg first response
↻
—
Need follow-up
Leads that need you
View all leads →All🔥 Hot🌤️ Warm↻ Follow-up
| Lead | What they want | Stage | |
|---|---|---|---|
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Insights & actions
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All
WhatsApp
Instagram
Messenger
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Select a conversation
Leads
AI reads every conversation and ranks who is ready to buy — with a suggested next step.
🔥
—
Hot — ready to buy
🌤️
—
Warm — engaged
◎
—
Total leads
↻
—
Needs follow-up
✓
—
Bookings / orders
All
🔥 Hot
🌤️ Warm
❄️ Not interested
↻ Needs follow-up
⏳ Not followed up
✅ Followed up
🛒 Booked
| Lead | What they want (AI) | Stage | Score | Suggested action (AI) | Follow-up | |
|---|---|---|---|---|---|---|
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Clients
Save important contacts and choose what happens when they message you on WhatsApp — let the bot reply, get notified, or hold the bot so you handle them yourself.
➕ Add a client
Saved clients
WhatsApp often hides a sender's number behind a privacy LID. Click Get LID (or “Resolve all”) to look it up so your rule matches. Needs your Personal/QR WhatsApp connected.
| Name | WhatsApp ID (LID) | When they message | ||
|---|---|---|---|---|
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Analytics
The value your assistant delivers — conversations handled, leads captured, and revenue moments you'd otherwise miss.
💬
—
Conversations handled
⚡
—
Auto-replies sent
🌙
—
After-hours replies
⏱️
—
Avg first response
🔥
—
Hot leads (ready to buy)
🛒
—
Bookings / orders
Conversion funnel
Last 30 days
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Lead quality
AI-ranked
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Round-the-clock coverage
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By channel
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Training Instructions
Build how your assistant thinks — structured knowledge, not a blank text box.
📚 Knowledge base
⚙️ More settings🏢 Services Edit
💲 Pricing Edit
🕐 Working hours Edit
📍 Location Edit
📖 More knowledge / FAQs
➕ Add instruction
⚡ Automation rules — when this happens, do this
Coming soon
⚡ When customer asks about price
1Send pricing from Knowledge
2Ask "Would you like to book a visit?"
⚡ When customer asks location
1Send map link from Knowledge
⚡ When customer is angry / complains
1Pause AI & alert the team
🔧 Visual preview — a no-code rule builder (triggers → actions) is coming soon. Today your assistant already handles these from the Knowledge above.
✶
Assistant is —
Replying 24/7 across all channels
Notifications
Get alerted the moment something needs you — and let the bot learn from how you reply.
🔔 When should we notify you?
Two simple questions: when should we alert you, and on which channels.
1) Alert me when:
2) On these channels:
📲 Send to a WhatsApp group — Personal / QR
Drop the alert into a WhatsApp group your team is in, using your connected Personal/QR WhatsApp.
✅ Send via WhatsApp API — official
Send the alert to your WhatsApp from the official number using an approved template — works even outside the 24-hour window.
Channels
Connect WhatsApp, Instagram and Messenger — all replies land in one inbox.
WhatsApp API
Messenger
WhatsApp (Personal · QR)
Team
Invite staff, assign chats, and control what each member can see.
Members
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Follow-ups
Pick any lead and follow up. Free-form messages are allowed while the customer's last message is under 24 hours old (Meta's service window) — after that, WhatsApp follow-ups are sent as an approved template.
All temperatures
🔥 Hot
🌤️ Warm
❄️ Cold
— Unscored
0 selected
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Meta Ad Account
Connect your own Meta ad account to see and manage your campaigns right here.
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Message Templates
Official WhatsApp templates on your business account. New templates are reviewed by Meta (usually minutes).
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Create a new template
Send a notification
Send an approved template to customers who opted in — order confirmations, booking reminders, status updates.
Broadcasts
Send a campaign to your opted-in customers. Starting with WhatsApp.
🚧
Coming soon
WhatsApp broadcasts need Meta-approved templates + an opted-in audience. We are wiring this next — the panel below is a design preview.
New broadcast
WhatsApp
Instagramsoon
Messengersoon
Recent broadcasts
Eid offer · WhatsApp
Sent to 980 · 64% read · 47 replies
New meeting rooms · WhatsApp
Sent to 1,120 · 58% read · 31 replies
ℹ️ WhatsApp broadcasts use Meta-approved templates and only reach customers who opted in — keeps you compliant.
Media Library
Photos, catalogs and price lists your assistant can send to customers.
Files
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Tables & Bookings
Create tables (e.g. an appointments table) and your assistant will read them to answer customers about availability and add new bookings automatically. Your tables are private to your account.
Your tables
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Table rows
Select a table to view its rows.
API & Webhooks
Your API key and integration endpoints.
API key
↻ Regenerate…
Send a message (example)
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Account
Your login details and the WhatsApp number we use for usage notifications.
Profile
We'll use this number to send you usage notifications (credits, billing, account alerts) via WhatsApp.
Change password
Session
Billing
Your plan, credits and payment options.